Elderly Female Shoppers Fall Victim to Organised Vehicle Theft Rings

14 May 2025

A wave of vehicle thefts is sweeping across Gauteng shopping centres, with elderly female shoppers becoming the primary targets of organised theft rings. Security experts have noted a significant increase in incidents, particularly in Pretoria and the East Rand areas, where criminals are employing well-rehearsed distraction techniques.

According to recent reports, thieves operate in groups of three, typically one woman and two men, and follow a consistent pattern. The team identifies vulnerable shoppers, creates a distraction such as bumping into them with a trolley, and uses that moment to steal car keys from handbags often left in shopping trolleys. Within minutes, the vehicle is driven away from the parking area.

"These criminals are extremely observant and strategic," says Adriaan Otto, Managing Director of Excellerate Services. "They specifically target shoppers who may be less aware of their surroundings, and they've perfected techniques that allow them to steal keys without raising immediate alarm."

Security camera footage from multiple locations has captured the theft process, showing how quickly and efficiently the criminals operate. In most cases, victims only discover their keys are missing when they finish shopping, by which time their vehicle has already disappeared.

Law enforcement agencies are working with shopping centre management teams and private security to address the growing problem. Meanwhile, Excellerate Services recommends several precautionary measures for shoppers:

·        Never place handbags in shopping trolleys, keep your bag secured on your person

·        Use a cross-body bag rather than a shoulder bag that can be easily accessed

·        Keep car keys in a secure pocket separate from your handbag

·        Be alert when someone bumps into you, this is often not accidental

·        Shop with a friend or family member when possible

·        Report suspicious behaviour immediately to security personnel

Retail centres throughout Gauteng have responded by increasing security presence, installing additional surveillance cameras, and training staff to identify suspicious behaviour patterns.

"Awareness is our strongest defense against these types of crimes," Otto emphasises. "We're seeing these criminals specifically targeting older women shopping alone, so we encourage family members to discuss these risks with elderly relatives and consider shopping together whenever possible."

For more information on retail security services and a free assessment, contact us here.

Source: The Insurance Crime Bureau



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